Privacy Policy

Your Privacy Matters to Our Equestrian Community

At Cheap Saddle Shop (“we,” “us,” or “our”), operating proequestrianshop.com, we understand that riders value discretion and security as much as quality tack and apparel. This Privacy Policy explains how we collect, use, and protect your personal information when you shop for equestrian gear through our website.

Information We Collect

To provide our global equestrian customers with the best shopping experience, we collect:

• Order Information: Name, shipping address, billing address, payment details (processed securely through our payment gateways), phone number, and products purchased (such as your Charles Owen helmets or Ariat boots).
• Account Information: If you create an account, we store your name, email address, and encrypted password.
• Communication Data: Messages sent to [email protected] and survey responses.
• Technical Data: IP address, browser type, device information, and how you navigate our site (e.g., whether you browse dressage boots before checking our baseball caps).

How We Use Your Information

Like a well-fitted saddle, we use your data precisely for its intended purpose:

• Process orders for your riding boots, bits, and other equestrian equipment
• Provide customer support for your tack and apparel questions
• Improve our website’s performance and product selection
• Send order confirmations and shipping updates (because we know you’re eager for those new brushing boots)
• Prevent fraud and unauthorized transactions
• Comply with legal requirements (we’re as serious about this as safety standards for our Charles Owen helmets)

Data Sharing & Disclosure

We treat your information with the same care we’d expect for our own competition gear:

• Service Providers: Trusted partners who help with payment processing (Visa/MasterCard/PayPal), shipping carriers, and IT support—all held to strict confidentiality agreements.
• Legal Requirements: Only when required by law enforcement or to protect our business and customers.
• Business Transfers: In the event of a merger or acquisition, with appropriate privacy safeguards.

We never sell your personal information to third-party marketers.

International Data Transfers

Since we serve equestrians worldwide (except certain Asian and remote regions), your data may be transferred to and processed in the United States. We ensure all transfers comply with applicable data protection laws.

Data Security

We protect your information with the same dedication riders show to their mounts:

• SSL encryption (look for the padlock icon—just like we recommend checking your bridle accessories before riding)
• Regular security audits of our systems
• Limited employee access to your personal data
• PCI-DSS compliant payment processing (we don’t store your full payment details)

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information (like updating your shipping address for those cross country boots)
• Request deletion of your data, subject to legal requirements
• Opt-out of marketing communications (though we mainly send order-related messages)
• Lodge complaints with your local data protection authority

Contact [email protected] to exercise these rights.

Cookies & Tracking Technologies

Like carefully adjusted stirrups, we use cookies to ensure a comfortable ride through our site:

• Essential Cookies: Keep your shopping cart intact while you browse from bridles to breastplates.
• Performance Cookies: Help us understand how riders navigate between ankle boots and baseball caps.
• Marketing Cookies: Show relevant products (based on whether you prefer dressage boots or country boots).

You can manage cookies through your browser settings, though some features may not work properly without them.

Children’s Privacy

While we sell youth riding helmets, our website is not directed at children under 16. We don’t knowingly collect their data without parental consent.

Policy Updates

We may update this policy as our business evolves—check back periodically. Continued use of our site after changes constitutes acceptance.

Contact Us

For privacy questions or concerns, reach out to our rider-support team: